instant messaging

 

wikipedia definition: instant messaging (IM) is a form of real-time communication between two or more people based on typed text.

 

Some Statistics

 75% of online teens IM**

 42% of online adults IM**

 50% of IMing teens (32% of all teens) IM every single day**

 

examples:

• http://www.greenelibrary.info/Find-Answers/IM-a-Librarian.html
• http://www.darienlibrary.org/contact.php

 

ideas:

• internal communication for staff
• communication for staff at different libraries
•  "easy" virtual reference

 

sites:

• http://messenger.yahoo.com/webmessengerpromo.php
• http://dashboard.aim.com/aim
• http://www.google.com/talk/
• http://wwwl.meebo.com/

 

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** Pew Internet and American Life Project.  Teens and Technology.  07/27/2005